Privacy Policy
Effective January 1, 2026
C&M Sugar Land Spray Foam Insulation, sugarlandinsulation.com, hi@sugarlandinsulation.com
Who we are and what this policy covers
C&M Sugar Land Spray Foam Insulation is an insulation contractor in Sugar Land, TX. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.
It covers this website and the messages you send us through it. You can learn more about our crew on our About page, or head back to the home page any time.
Information you give us
When you fill out our contact or quote form, we collect what you type in. That's usually your name, phone number, email address, the address of the home or building you want us to look at, and a short note about the job, like a hot upstairs room or an attic that needs more insulation.
If you call us at (832) 303-7078 or email us, we keep what you tell us so we can set up your estimate and follow up. We only ask for what we need to answer you and schedule the work.
Information collected automatically
Like most websites, ours may collect basic technical details when you visit. That can include your browser type, device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your IP address.
We may use analytics tools to see this in summary form, so we know which pages people find useful and which ones need work. We don't use it to figure out who you are.
Cookies
Cookies are small files your browser saves so a website can remember things between visits. Our site and the tools it relies on, such as analytics and our contact form service, may set cookies to keep the site working and to count visits.
You can block or delete cookies in your browser settings. The site should still work if you do, though some features, like a form remembering what you typed, may not.
How we use your information
We use what you send us to answer your questions, schedule your free on-site quote, do the work you hire us for, send estimates and invoices, and follow up after the job.
We use the technical details to keep the site running, fix problems and improve our pages. We don't sell your personal information, and we don't rent or trade it to other businesses for their marketing.
Who we share it with
We share information only when we have to in order to run the business. Our contact form is handled by an outside form service, and our website and analytics run on outside providers, so those companies process data for us under their own privacy terms.
We may also share information if the law requires it, to protect our rights or safety, or with a buyer if the business is ever sold. Outside those cases, your details stay with us.
How long we keep it
We keep contact and job records as long as we need them to serve you, back up our work and keep the business and tax records we're required to keep. If you only sent a question and never booked a job, we keep that message for a reasonable time and then delete it.
Analytics data is kept in summary form by the analytics provider under its own retention settings.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep a record for legal, tax or warranty reasons, and if so, we'll tell you.
You can also ask us to stop contacting you at any time. Depending on where you live, your state's law may give you more rights, and we'll honor those requests too.
How we protect your information
We use reasonable steps to keep your information safe, such as limiting who on our team can see it and using providers that protect the data they hold for us. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the form.
Children's privacy
Our website is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
If we change how we handle information, we'll post the updated policy on this page. Changes take effect when they're posted, so check back here if you have questions about how we handle your information.
How to raise a privacy concern
If you have a question about this policy or want to make a request about your information, reach out through our Contact page or call us at (832) 303-7078. Tell us what you'd like us to do, and we'll reply within 1 business day.
We may need to confirm who you are before we share or delete anything, so your information isn't handed to the wrong person.